الرئيسيةالحلولRetail & E-commerce

Drive Sales & Loyalty Through Conversational Commerce

From abandoned cart recovery to order tracking, Zajel helps retailers create personalized shopping experiences that convert browsers into buyers and buyers into loyal customers.

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تحديات القطاع

نقاط الألم الشائعة في الاتصالات التي نحلها لشركات Retail & E-commerce

Cart Abandonment

70% of online shopping carts are abandoned. Without timely, relevant follow-ups, you're leaving revenue on the table.

Low Campaign ROI

Email open rates average 20%. Customers are flooded with promotional emails they never read, making it harder to stand out.

Post-Purchase Silence

Customers want real-time updates on their orders but most retailers can't provide automated, multi-channel tracking.

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Abandoned Cart Recovery

Automatically trigger a multi-step recovery flow: WhatsApp message with product images at 1 hour, personalized SMS with discount code at 24 hours, and a final email at 48 hours. Recover up to 25% of abandoned carts.

Multi-channel recovery sequencesDynamic product images & catalogsPersonalized discount codesConversion tracking & attribution
Abandoned Cart Recovery

Promotional Campaigns at Scale

Launch WhatsApp marketing campaigns with 98% open rates — 5x higher than email. Rich media catalogs, interactive buttons, and one-tap purchase links turn messages into revenue.

WhatsApp catalog integrationInteractive purchase buttonsAudience segmentation & targetingA/B split testing
Promotional Campaigns at Scale

Order Tracking & Support

Keep customers informed at every stage — confirmation, shipped, out for delivery, delivered. Handle product inquiries, returns, and exchanges from one unified inbox.

Real-time order status updatesAutomated shipping notificationsReturn/exchange handlingPost-delivery feedback collection
Order Tracking & Support

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منتجات زاجل التي تدعم اتصالات Retail & E-commerce

Retail & E-commerce FAQ

Can't find what you're looking for? Contact our team

Yes. We support direct integrations via webhooks with Shopify, WooCommerce, Magento, and custom e-commerce platforms. Cart events, order updates, and customer data sync automatically.

Boost Your Retail Revenue

Join e-commerce brands across MENA who recover lost sales and drive loyalty with Zajel.

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